ScamDrill

Add ScamDrill to Your Safe Senders

ScamDrill simulations are designed to look like real scam emails — which means your spam filter might catch them before you see them. Adding ScamDrill to your safe senders list ensures every drill reaches your inbox so you get the full training experience.

📱 On a phone? The mail apps (Gmail, Yahoo, AOL, Outlook) hide the safe-sender settings you’d use on a computer — so the reliable fix is adding ScamDrill to your Contacts. Each guide below has a separate On your phone section.

ScamDrill sends from two domains: scamdrill.app (the simulations) and scamdrill.com(account & alert emails). Wherever a step mentions scamdrill.app, do the same for scamdrill.com. On a phone, adding a contact for sim@scamdrill.app covers the simulations right away.

📧Gmail
💻 On a computer
  1. 1Open Gmail and click the gear icon (⚙) in the top right, then "See all settings".
  2. 2Go to the "Filters and Blocked Addresses" tab.
  3. 3Click "Create a new filter".
  4. 4In the "From" field, type scamdrill.app and click "Create filter".
  5. 5Check "Never send it to Spam" and click "Create filter".

💡 If a ScamDrill email lands in Spam, open it and click "Report not spam" or drag it to your Inbox — Gmail will learn from this.

📱 On your phone (app)

The Gmail app can’t create filters, so add ScamDrill as a contact instead:

  1. 1Open a ScamDrill email — check your Spam folder if you don’t see one yet.
  2. 2Tap the sender’s name or photo at the top of the message.
  3. 3Tap "Add to contacts" (the person-with-a-plus icon) to save it.
  4. 4If the email was in Spam, tap the ⋮ menu and choose "Not spam" so future drills land in your inbox.

💡 Want to set this up before your first drill arrives? Open your Contacts app and add a contact for sim@scamdrill.app. (Filters can only be created in Gmail on a computer.)

📬Outlook / Hotmail
💻 On a computer
  1. 1Open Outlook and click the gear icon (⚙), then "View all Outlook settings".
  2. 2Go to Mail → Junk email.
  3. 3Under "Safe senders and domains", click "Add".
  4. 4Type scamdrill.app and press Enter.
  5. 5Click "Save".
📱 On your phone (app)

The Outlook app has no safe-sender setting, so add ScamDrill as a contact:

  1. 1Open a ScamDrill email — check the Junk folder if it isn’t in your inbox.
  2. 2Tap the sender’s name at the top, then "Add to Contacts".
  3. 3If it was in Junk, tap the ⋮ menu → "Not junk", and confirm "trust sender" / "always allow" if asked.
  4. 4If drills land under the "Other" tab, open one and tap ⋮ → "Move to Focused" → "Always Move".

💡 To set it up in advance, add a contact for sim@scamdrill.app. The Safe senders list itself can only be edited at outlook.com on a computer.

📨Yahoo Mail
💻 On a computer
  1. 1Open Yahoo Mail and click the gear icon (⚙), then "More Settings".
  2. 2Select "Filters" from the left menu.
  3. 3Click "Add new filters".
  4. 4Name the filter (e.g., "ScamDrill"), set "From" contains scamdrill.app.
  5. 5Set the action to "Move to Inbox" and click "Save".
📱 On your phone (app)

The Yahoo Mail app can’t create filters, so add ScamDrill as a contact:

  1. 1Open a ScamDrill email — check your Spam folder if you don’t see one yet.
  2. 2Tap the sender’s name or address at the top of the message.
  3. 3Tap "Add to Contacts" and save.
  4. 4If it was in Spam, tap the ⋮ menu and choose "Not Spam".

💡 To do this before your first drill, add a contact for sim@scamdrill.app. (Filters require Yahoo Mail in a desktop browser.)

🍎Apple Mail (iCloud)
💻 On a computer
  1. 1Open a ScamDrill email in the Mail app on your Mac.
  2. 2Hover over the sender’s address and click the dropdown arrow.
  3. 3Select "Add to Contacts" or "Add to VIP".
  4. 4Emails from contacts and VIPs skip Junk filtering automatically.

💡 On iCloud.com: go to Mail → Settings → Rules and add a rule that moves messages from scamdrill.app to your Inbox.

📱 On your phone (app)

On iPhone or iPad, add ScamDrill straight from the Mail app:

  1. 1Open a ScamDrill email in the Mail app (check the Junk folder if needed).
  2. 2Tap the sender’s name at the top of the message.
  3. 3Tap "Add to Contacts" — or "Add to VIP" to also pin drills to your VIP mailbox.
  4. 4Contacts and VIPs skip the Junk folder automatically.

💡 No drill yet? In the Contacts app, tap + and add sim@scamdrill.app.

📪AOL Mail
💻 On a computer
  1. 1Open AOL Mail and click the gear icon (⚙), then "More Settings".
  2. 2Select "General" from the left sidebar.
  3. 3Scroll down to "Block/Allow Senders" and click "Allow".
  4. 4Type scamdrill.app and click "Save".
📱 On your phone (app)

The AOL app has no Allow-senders setting — adding ScamDrill as a contact is how you whitelist on mobile:

  1. 1Open a ScamDrill email — check your Spam folder if it isn’t in your inbox.
  2. 2Tap the sender’s name or address at the top.
  3. 3Tap "Add to Contacts" / "Add Contact" and save.
  4. 4If it was in Spam, open it and tap "Not Spam".

💡 To set it up first, open Contacts and add sim@scamdrill.app. AOL’s Block/Allow Senders list can only be edited at aol.com on a computer.

🏢Other / Corporate Email
💻 On a computer
  1. 1Look for "Safe senders", "Allowlist", or "Whitelist" in your email settings or spam filter preferences.
  2. 2Add scamdrill.app (and scamdrill.com) as trusted domains.
  3. 3If you use a corporate email system (Google Workspace, Microsoft 365), you may need to ask your IT team to whitelist scamdrill.app at the organization level.
📱 On your phone (app)

Most mobile mail apps hide safe-sender settings — add ScamDrill to your phone’s Contacts instead:

  1. 1Open a ScamDrill email (check the Spam/Junk folder) and add the sender to your Contacts.
  2. 2Add a contact for sim@scamdrill.app so simulations are recognized right away.
  3. 3Move any drill out of Spam/Junk using your app’s "Not spam" / "Not junk" option.

💡 On a work or school account, ask IT to allowlist scamdrill.app and scamdrill.com at the mail-server level — phone settings can’t override an organization-wide filter.

Whitelisted and still not getting drills?

Whitelisting fixes most delivery problems. If drills still aren't arriving, work through these common causes:

  • Check the spam or junk folder first. Drills are built to look like real scams, so filters often grab the first few. Open one there, mark it “Not spam,” and add the sender to your contacts using the steps for your provider above.
  • Confirm the learner accepted their invite. Drills don’t start until the learner confirms consent from their invitation email. The account owner can check the learner’s status in the ScamDrill dashboard — it should read active, not pending.
  • Give the schedule a little time. Drills are sent gradually over time, not all at once, so the first one can take a few days to arrive.
  • Double-check the email address. A small typo means drills never arrive. The account owner can confirm the learner’s address in the dashboard.
  • Cover both ScamDrill domains. Whitelist scamdrill.app (the simulations) and scamdrill.com (account & alert emails). On a phone, also add a contact for sim@scamdrill.app.
  • On a work or school email? A company spam filter can block drills before they reach the inbox. Ask IT to allowlist scamdrill.app and scamdrill.com, or use a personal email address for the learner.

Still stuck?

If simulations still aren't reaching the inbox after the steps above, contact us and we'll help track down what's happening.