ScamDrill

Add ScamDrill to Your Safe Senders

ScamDrill simulations are designed to look like real scam emails — which means your spam filter might catch them before you see them. Adding ScamDrill to your safe senders list ensures every drill reaches your inbox so you get the full training experience.

📱 On a phone? The mail apps (Gmail, Yahoo, AOL, Outlook) hide the safe-sender settings you’d use on a computer — so the reliable fix is adding ScamDrill to your Contacts. Each guide below has a separate On your phone section.

ScamDrill sends from two domains, and this is the part people get wrong: drills come from scamdrill.app, while your account emails, monthly trends and follow-ups come from scamdrill.com. Your spam filter treats those as unrelated senders, so you can be getting everything else from us and still see no drills. Cover both — and on a phone, the one to add first is sim@scamdrill.app.

📧Gmail
💻 On a computer
  1. 1Open Gmail and click the gear icon (⚙) in the top right, then "See all settings".
  2. 2Go to the "Filters and Blocked Addresses" tab.
  3. 3Click "Create a new filter".
  4. 4In the "From" field, type scamdrill.app and click "Create filter".
  5. 5Check "Never send it to Spam" and click "Create filter".
  6. 6Repeat both steps for scamdrill.com so your account and progress emails are covered too.

💡 If a drill still lands in Spam, open it and click "Report not spam" — Gmail weights that heavily for future mail from the same sender.

📱 On your phone (app)

The Gmail app can’t create filters, so add ScamDrill to your Contacts. Do this now — you don’t need to have received a drill first:

  1. 1Open your phone’s Contacts app and tap + to add a new contact.
  2. 2Name it "ScamDrill Drills" and put sim@scamdrill.app in the email field. Save.
  3. 3Add a second contact, "ScamDrill", with drills@scamdrill.com. Save.
  4. 4Check your Spam folder for anything from ScamDrill. If you find one, open it, tap the ⋮ menu and choose "Not spam".

💡 Filters are stronger than contacts, and Gmail only offers them in a desktop browser. If you have access to a computer, do the computer steps above as well.

📬Outlook / Hotmail
💻 On a computer
  1. 1Open Outlook and click the gear icon (⚙), then "View all Outlook settings".
  2. 2Go to Mail → Junk email.
  3. 3Under "Safe senders and domains", click "Add".
  4. 4Type scamdrill.app and press Enter, then add scamdrill.com the same way.
  5. 5Click "Save".
📱 On your phone (app)

The Outlook app has no safe-sender setting, so add ScamDrill to your Contacts. Do this now, before your first drill:

  1. 1Open your phone’s Contacts app and tap + to add a new contact.
  2. 2Name it "ScamDrill Drills" and put sim@scamdrill.app in the email field. Save.
  3. 3Add a second contact, "ScamDrill", with drills@scamdrill.com. Save.
  4. 4Check your Junk folder. If a ScamDrill email is there, open it, tap ⋮ → "Not junk", and confirm "trust sender" if asked.
  5. 5If drills land under the "Other" tab, open one and tap ⋮ → "Move to Focused" → "Always Move".

💡 The Safe senders list itself can only be edited at outlook.com on a computer, and it beats a contact entry. Do that too if you can.

📨Yahoo Mail
💻 On a computer
  1. 1Open Yahoo Mail and click the gear icon (⚙), then "More Settings".
  2. 2Select "Filters" from the left menu.
  3. 3Click "Add new filters".
  4. 4Name the filter "ScamDrill", set "From" contains scamdrill.app, and set the action to "Move to Inbox". Save.
  5. 5Add a second filter the same way for scamdrill.com.

💡 Yahoo runs its spam and phishing checks before your filters see a message, so a filter improves your odds rather than guaranteeing delivery. Keep an eye on the Spam folder for the first few drills and mark them "Not Spam".

📱 On your phone (app)

The Yahoo Mail app can’t create filters, so add ScamDrill to your Contacts. You can do this before any drill arrives:

  1. 1Open your phone’s Contacts app and tap + to add a new contact.
  2. 2Name it "ScamDrill Drills" and put sim@scamdrill.app in the email field. Save.
  3. 3Add a second contact, "ScamDrill", with drills@scamdrill.com. Save.
  4. 4Check your Spam folder. If a ScamDrill email is there, open it and tap "Not Spam".

💡 Filters need Yahoo Mail in a desktop browser and work better than contacts. Worth doing on a computer if you have one.

🍎Apple Mail (iCloud)
💻 On a computer

Mail on a Mac skips Junk filtering for anyone in your Contacts, so you can set this up before your first drill:

  1. 1Open the Contacts app and add a card for sim@scamdrill.app, then a second one for drills@scamdrill.com.
  2. 2On iCloud.com, go to Mail → Settings → Rules and add a rule moving messages from scamdrill.app to your Inbox. Add a second rule for scamdrill.com.
  3. 3If a drill is already sitting in Junk, open it, hover the sender’s address, click the dropdown arrow and choose "Add to Contacts" or "Add to VIP".
📱 On your phone (app)

On iPhone or iPad you can add ScamDrill before your first drill arrives:

  1. 1Open Contacts, tap + and add a contact called "ScamDrill Drills" with sim@scamdrill.app. Save.
  2. 2Add a second contact, "ScamDrill", with drills@scamdrill.com. Save.
  3. 3Check your Junk folder. If a ScamDrill email is there, open it and mark it Not Junk.
  4. 4Optional: open a drill, tap the sender’s name and choose "Add to VIP" to pin future drills to your VIP mailbox.
📪AOL Mail
💻 On a computer

AOL Mail has two separate tools. The filter is the stronger one and is worth doing first — the Allow list mostly tells AOL not to block a sender outright, which isn’t the same as keeping it out of Spam.

  1. 1Open AOL Mail in a browser and click the gear icon (⚙), then "More Settings".
  2. 2Select "Filters" from the left sidebar, then "Add new filters".
  3. 3Name it "ScamDrill", set "From" contains scamdrill.app, and set the action to move it to Inbox. Save.
  4. 4Add a second filter the same way for scamdrill.com.
  5. 5Then go to "General" → "Block/Allow Senders", click "Allow", type scamdrill.app and save. Add scamdrill.com too.

💡 AOL runs on Yahoo’s mail platform, so its spam and phishing checks happen before your filters see a message. Check the Spam folder for the first few drills and mark them "Not Spam" — that teaches the filter faster than any setting does.

📱 On your phone (app)

The AOL app has no Allow-senders or filter setting. Add ScamDrill to your Contacts instead — you don’t need a drill in hand to do it:

  1. 1Open your phone’s Contacts app and tap + to add a new contact.
  2. 2Name it "ScamDrill Drills" and put sim@scamdrill.app in the email field. Save.
  3. 3Add a second contact, "ScamDrill", with drills@scamdrill.com. Save.
  4. 4Check your Spam folder. If a ScamDrill email is there, open it and tap "Not Spam".

💡 The filter and Allow list can only be set at aol.com in a browser, and they do more than a contact entry. Do the computer steps as well if you can get to one.

🏢Other / Corporate Email
💻 On a computer
  1. 1Look for "Safe senders", "Allowlist", or "Whitelist" in your email settings or spam filter preferences.
  2. 2Add scamdrill.app (the drills) and scamdrill.com (everything else) as trusted domains.
  3. 3On Google Workspace or Microsoft 365, an individual setting can’t override an organization-wide filter — your IT team has to allowlist scamdrill.app at the server level.
📱 On your phone (app)

Most mobile mail apps hide safe-sender settings, so use Contacts:

  1. 1Open your phone’s Contacts app and add a contact for sim@scamdrill.app.
  2. 2Add a second contact for drills@scamdrill.com.
  3. 3Check the Spam or Junk folder and mark anything from ScamDrill as "Not spam".

💡 On a work or school account, ask IT to allowlist scamdrill.app and scamdrill.com at the mail-server level — phone settings can’t override an organization-wide filter.

Whitelisted and still not getting drills?

Whitelisting fixes most delivery problems. If drills still aren't arriving, work through these common causes:

  • Search your mail for “scamdrill.app”. Do this in a browser rather than the phone app — the search covers your Spam folder too. If drills turn up there, open one and mark it “Not Spam,” then follow the steps for your provider above. If the search finds nothing at all, the drills aren’t reaching your mailbox and the settings above won’t fix it on their own — tell us and we’ll look at it from our side.
  • Getting some ScamDrill emails but no drills? That’s normal, and it’s the usual cause. Drills come from scamdrill.app. Your account emails, monthly scam trends and the “Did you spot the scam?” follow-ups all come from scamdrill.com. Those are two different domains as far as your spam filter is concerned, so one can sail through while the other gets caught. Whitelisting scamdrill.com does nothing for the drills.
  • Check the spam or junk folder first. Drills are built to look like real scams, so filters often grab the first few. Open one there, mark it “Not spam,” and add the sender to your contacts using the steps for your provider above. Spam folders empty themselves after about 30 days, so check sooner rather than later.
  • Confirm the learner accepted their invite. Drills don’t start until the learner confirms consent from their invitation email. The account owner can check the learner’s status in the ScamDrill dashboard — it should read active, not pending.
  • Give the schedule a little time. Drills are sent gradually over time, not all at once, so the first one can take a few days to arrive.
  • Double-check the email address. A small typo means drills never arrive. The account owner can confirm the learner’s address in the dashboard.
  • On a work or school email? A company spam filter can block drills before they reach the inbox, and nothing you change on your own account will override it. Ask IT to allowlist scamdrill.app and scamdrill.com, or use a personal email address for the learner.

Still stuck?

If simulations still aren't reaching the inbox after the steps above, contact us and we'll help track down what's happening.